SOA Optimization

This Webinar on SOA Optimization presents IDC research into business needs shaping IT initiatives, including the quest for greater alignment between IT and business goals and looks at how organizations can develop and evolve their SOA to meet these needs and deliver better business results. Learn about: * The top demands on IT that are driving SOA adoption —including integrated access to information, real-time business performance monitoring, and other IT improvements that will provide higher business value * Steps that you can take to align your SOA with business goals to ensure and increase SOA business value * SOA metrics that provide insight into business processes, support business goals and help improve customer service—and the wrong and right ways to get them.

http://www.actional.com/resources/webinars/Continuous-Service-Optimization/Serve-Business-Goals/