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Mapping of complex Forms

Forms are the current customer – organization interface. Forms are present wherever there is a need of dialog between a user and an organization. Most sites offering a service to users have multiple forms to allow for registration, information retrieval and gathering , requests, shopping, etc…etc… Hence we were able to gather a collection of existing forms , representing complex operations such as job request, bank operations and so on… Users request to have continuous access to the organizational interfaces by means of such forms.

http://www.w3.org/2002/08/qh-d11-p16.htm