Speech Applications Voice New Strengths

Description:Companies that want to broaden the range of features in telephony-based applications now have more options through speech recognition, but the new technology will require the development of greater levels of expertise. With Version 2.1 of VXML (Voice XML), the World Wide Web Consortium is about to standardize a number of improvements that consolidate several common vendor implementations of features that previously weren't inside the scope of VXML. This will allow developers to build more robust applications and handle exceptions more effectively. Version 2.1 of VXML is currently under final review by the W3C (www.w3c.org/voice).