DITA - The mechanics of a single sourcing project.

Description:One of the greatest challenges facing technical communicators is delivering multiple quality documentation products (such as procedure manuals, reference guides, training material) as soon as the product being documented is delivered. Before getting into how implementing DITA and XML helped meeting these challenges at CEDROM-SNi, we must define the specific challenges in more detail. This paper introduces some of the most important challenges met by technical communicators, and then some specific to CEDROM-SNi's project. That first part is followed by a very quick introduction to DITA and to the processes involved in implementing DITA for this specific project. Benefits and lessons learned are reviewed against the identified challenges.